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Once your order has been placed, it will be prepared for delivery and carefully packaged in the appropriate packaging for the item(s) ordered. We take the upmost care in choosing packing materials to ensure your order arrives to you in perfect condition. Wherever possible, we will endeavour to use eco-friendly materials.
Most orders are dispatched within 1 working day.
Handmade and personalised items are dispatched within 1-2 working days.
Please note: During busier periods, dispatch times may be longer. This will be clearly communicated.

CLICK HERE to view our full shipping policy.

Order before midday and your order is usually ready the same day. Orders placed after midday are ready the next day. We close at 4pm. 
- Once your order has been placed, it will be prepared in-store.
- As soon as your order is ready, you will receive a 'ready for collection' email. 
- You will then be able to collect your order from our store during our opening hours. 
- Open 7 days a week, 10am – 4pm

Custom Orders
Due to the nature of the products, handmade and personalised/custom items are usually ready to collect within 1-2 working days.

We would advise customers to check junk mail for email communications.