Terms of Service

This website is operated by Home of Hopcroft Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Home of Hopcroft. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”), including all additional policies and notices available on our site or referenced by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, and content contributors.

Please read these Terms carefully before using our site. If you do not agree, you must not access the website or use any services. If these Terms are considered an offer, acceptance is limited strictly to these Terms.

We reserve the right to update, modify, or replace any part of these Terms by posting changes to this page. Your continued use of the site after such changes constitutes acceptance.

Our online store is hosted by Shopify Inc., who provide the e-commerce platform we use to sell our products and services to you.

1. Online Store Terms

By using our services, you confirm that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given consent for any minor dependents to use this site. You agree not to use our products for any unlawful or unauthorised purpose or violate any laws in your jurisdiction.

You must not transmit any malware or code of a destructive nature. A breach of these Terms will result in immediate termination of your services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason. You understand that some of your content (excluding payment information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer.

You agree not to duplicate, copy, sell, resell, or exploit any part of our service or website without our express written permission.

3. Accuracy, Completeness and Timeliness

We are not responsible if information on this site is inaccurate, incomplete or not current. The content is for general reference only and should not be used as the sole basis for decisions. Any reliance is at your own risk. Historical information is provided for reference and may not be updated. We may modify site content at any time but are under no obligation to do so.

4. Modifications to Service and Prices

Prices and availability of our products are subject to change without notice. We may modify or discontinue any part of the service at any time, and we are not liable to you or any third party for such changes.

5. Products or Services

Certain products may be available exclusively online and may be subject to limited quantities and availability. Returns or exchanges are accepted only in line with our Returns Policy.

We make every effort to display product images and colours accurately, but cannot guarantee that your screen will reflect them precisely. We reserve the right to limit sales, adjust quantities, and discontinue products at our discretion. All offers are void where prohibited.

We do not guarantee that the quality of any product or service will meet your expectations, or that any service errors will be corrected.

6. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order you place with us. This may include limitations on quantities purchased per person, per household, or per order. We may also cancel orders using the same account, payment method, or delivery address. If we make a change to or cancel an order, we will attempt to notify you via the contact details provided at checkout.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other details, including your email address and payment information, to ensure we can process your orders and communicate with you when needed.

7. Optional Tools

We may provide access to third-party tools which we neither monitor nor control. You acknowledge that we provide such tools “as is” and “as available” without warranties or conditions. We shall have no liability arising from your use of these optional tools.

Your use of any optional third-party tool offered through the site is entirely at your own risk and subject to the terms of those providers. We may introduce new tools or features in future, which will also be subject to these Terms.

8. Third-Party Links

Certain content or services may include materials from third parties. Links on this site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating third-party content or websites and shall not be liable for any third-party products, services, or materials.

Please review any third-party policies and practices before engaging in any transactions. Complaints or concerns regarding third-party products should be directed to the third party.

9. User Comments and Submissions

If you send creative ideas, suggestions, proposals, or materials to us, whether by request or voluntarily, you agree that we may edit, copy, publish, distribute, and use them without restriction. We are under no obligation to maintain such submissions in confidence, provide compensation, or respond.

We may monitor or remove content that we determine to be unlawful, offensive, defamatory, obscene, or in violation of intellectual property or these Terms. You agree not to post anything that violates third-party rights or includes libellous, abusive, or harmful material. You may not impersonate someone else or mislead us or others. You are solely responsible for your submissions and their accuracy.

10. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct any errors or update information at any time without prior notice, including after you have submitted your order.

We are not obliged to amend or clarify information unless required by law. The presence of a published update or refresh date does not imply that all information has been modified.

12. Prohibited Uses

You are prohibited from using our website or its content:

• For any unlawful purpose
• To solicit others to perform or participate in unlawful acts
• To violate local, national, or international laws and regulations
• To infringe our intellectual property or the rights of others
• To harass, abuse, insult, defame, or discriminate against others
• To submit false or misleading information
• To upload or transmit malicious code or viruses
• To collect or track the personal data of others
• To spam, phish, crawl, or scrape the website
• For obscene, immoral, or abusive purposes
• To interfere with the website’s security or functionality

We reserve the right to terminate your use of the service if you violate any of these prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, secure, or error-free. You agree that your use of the service is at your sole risk. All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including merchantability, fitness for purpose, and non-infringement.

Home of Hopcroft Ltd, our directors, employees, and affiliates shall not be liable for any direct or indirect damages, including loss of profits, revenue, data, or any similar losses resulting from your use of our website or any products purchased through it.

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, our liability shall be limited to the maximum extent allowed by law.

14. Indemnification

You agree to indemnify and hold harmless Home of Hopcroft Ltd and our affiliates, employees, contractors, and suppliers from any claim or demand, including legal fees, arising from your breach of these Terms or your violation of any law or third-party rights.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severed, and the remainder of the Terms shall remain valid and enforceable to the fullest extent permitted by law.

16. Termination

These Terms of Service remain effective unless terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services or when you stop using our website.

If we believe you have breached any provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to the date of termination. We may also deny you access to our services as a result.

17. Entire Agreement

These Terms, along with any policies or operating rules posted by us on this site, constitute the entire agreement between you and Home of Hopcroft Ltd. They supersede any prior agreements, communications, or proposals, whether oral or written.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

18. Governing Law

These Terms of Service and any related agreements are governed by and interpreted in accordance with the laws of Scotland. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the Scottish courts.

19. Changes to Terms of Service

You can review the most current version of the Terms at any time on this page. We reserve the right to update or modify these Terms by posting changes to our website. It is your responsibility to review this page regularly. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

Home of Hopcroft Ltd
Email: info@homeofhopcroft.co.uk